Oversized or heavy items that need to be returned may require being placed on a wooden pallet.
Enjay convertos plus#
Upon receipt of the returned items Linen Plus will arrange to have the correct item(s) shipped. You will have the option of bringing the return to a UPS drop-off location or calling UPS 1-800-PICK-UPS (1-80) to schedule a pickup. Linen Plus will send you a Return Authorization # and a prepaid UPS return label (for returns up to 70 lbs.). Please include your name, order# and details about the incorrect item(s) shipped to you. Please email us immediately at if you received the incorrect item(s). Include your name, order#, defective item, a brief explanation of the defect and whether you would prefer a refund or a replacement. Please email us at within 30 days of your order date. We will notify you via email once the return has been processed and the credit has been applied to the original purchasing credit card account number. If the returned shipment is lost or damaged it is the customers’ responsibility to file a claim.
You will receive a Return Authorization # in 1-2 business days with shipping instructions.Ĭustomers are responsible for return shipping charges with the courier of their choice. Please email us at Include your name, order#, item(s) to be returned, and the reason. Some exceptions apply (please see below). If you are not completely satisfied with your online purchase for any reason, please request a Return Authorization. Refunds will be credited to the original purchasing credit card account number. Merchandise being returned must be unused and in the original packaging. For your convenience, your online purchase can be returned by mail at Linen Plus location within 30 days of your invoice date.
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